our services

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BEST

BEST is made up of over 70 caretakers, cleaners, supervisors and trainees working across 100 sites providing the following services....

customer services

All enquiries to Broomleigh are handled initially by our Customer Services Team. They are a specially trained team able to deal with the majority of enquiries....

leasehold services

Broomleigh Housing Association at present provides a leasehold service to over 1800 lessees and 250 shared owners.

rent account management

The most important role of the team is to offer advice and assistance to residents in claiming housing and other welfare benefits to help them maximise their personal incomes

repairs

We respond to residents' requests for quick and efficient repairs by having developed partnering contracts with Geoffrey Osborne Ltd and Rydon Property Maintenance Ltd, and a specific contract for gas with Swale Heating Ltd...

tenancy management team

concentrate on the day-to-day management of specific areas dealing with issues such as mutual exchanges, assignments, transfers, low level nuisance, welcome visits and estate inspections...